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Running an Airbnb sounds like passive income, right? Just list the property and wait for the bookings. Well, not quite. One of the most overlooked but vital parts of hosting is housekeeping. Whether you’re managing one property or ten, having a reliable housekeeper airbnb can make or break your Airbnb business. In this guide, we’re diving into everything you need to know about hiring and managing a housekeeper for your Airbnb.
Ever heard the saying, “You never get a second chance to make a first impression”? That’s especially true in the world of Airbnb. When guests walk in, the cleanliness of your space immediately sets the tone. If it’s spotless, they’re impressed. If it’s not? Well, expect a bad review or even a cancellation.
Airbnb guests may forget what type of mattress you had, but they won’t forget dirty sheets or a musty bathroom. Cleanliness is one of the top factors that influence Airbnb ratings. One bad review about cleanliness can dramatically affect your listing’s visibility and your bottom line.
A housekeeper isn’t just someone who makes the bed and mops the floor. Their job goes beyond basic cleaning, especially when you’re turning over the space between guests.
From scrubbing the bathroom to vacuuming under the bed, your housekeeper ensures everything looks (and smells) fresh. Since COVID-19, sanitization protocols have become a priority, and a good housekeeper will follow those to the letter.
Guests expect certain amenities—think toilet paper, soap, coffee pods. A solid housekeeper will check inventory and restock what’s needed. It’s those little touches that elevate the guest experience.
Found a broken lamp? Leak under the sink? A responsible housekeeper will let you know about anything that’s off, so you can handle it before your next guest walks through the door.
Not all housekeepers are created equal. Here’s what you should look for when hiring:
Airbnb guests often inspect places like they’re hotel auditors. Missed spots on mirrors or hair in the shower can ruin the whole vibe. You need someone with an eagle eye.
Airbnb turnovers are often on a tight schedule. If your housekeeper is late or a no-show, that’s a massive issue. Look for someone who treats the gig professionally.
Let’s be real—you’re giving someone access to your home and belongings. Trust is non-negotiable. Always run background checks and ask for references.
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Word-of-mouth is gold. Ask fellow hosts in your area who they use. Often, the best people don’t even advertise—they’re too busy with referrals.
Websites like TurnoverBnB, TaskRabbit, and even Craigslist are great places to find experienced cleaners who specialize in Airbnb turnovers.
Before committing, book a trial clean. Check their speed, thoroughness, and how they handle special instructions.
Rates can vary by location, size of the property, and complexity of the job. On average, expect to pay $50–$150 per cleaning.
Don’t forget add-ons like:
A cleaning checklist helps maintain consistency and ensures nothing gets overlooked.
For example:
Let your housekeeper know when check-out and check-in times are so they can schedule enough time between guests.
Whether you hire a freelancer or a service, always have a written agreement outlining scope, payment, and expectations.
Freelancers may be considered independent contractors. Know your local tax laws. You might also want to carry liability insurance in case something goes wrong.
Tools like Hospitable, Guesty, or Breezeway let you automate cleaning schedules and send reminders to your housekeeper.
With automation, you can sync your housekeeper’s schedule directly with your Airbnb calendar, making turnover days stress-free.
Thinking a one-bedroom unit only needs 30 minutes? Think again. Rushing the job leads to poor results and unhappy guests.
Always do a final walkthrough or request photo proof from your housekeeper. Trust, but verify.
The cleanliness of your Airbnb directly affects your reviews, your income, and your sanity. Don’t treat it as an afterthought. Whether you DIY or hire help, your guests deserve a five-star experience—and it all starts with a clean space.
In the Airbnb game, cleanliness isn’t optional—it’s essential. Hiring the right housekeeper ensures happy guests, glowing reviews, and return bookings. Whether you go for a solo cleaner or a professional team, having the right person in charge of turnover tasks can make your life so much easier. Take your time, vet your options, and invest in someone who’ll treat your Airbnb like it’s their own.